Privacy policy

At MUMIRA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how MUMIRA LLC (“MUMIRA,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting our customer support
  • Device and browsing information
  • IP address
  • Information about how you interact with our website

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Process payments
  • Ship your purchases
  • Provide customer support
  • Communicate with you about your orders
  • Process returns, refunds, and warranty claims
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Send marketing communications where permitted by law
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed by third-party payment providers.

MUMIRA does not directly store your complete credit or debit card number. Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website and understand how visitors use our services.

These technologies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand website traffic and performance
  • Measure advertising performance
  • Provide relevant advertising
  • Improve our website and marketing

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Advertising and Analytics

We may use third-party services to help us understand website traffic and measure the effectiveness of our advertising.

These services may collect information such as your IP address, device information, browser information, pages visited, and interactions with advertisements.

Depending on the services we use, this may include advertising and analytics platforms such as Meta, Google, TikTok, and Shopify.

These third parties may use cookies and similar technologies in accordance with their own privacy policies.

6. How We Share Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • E-commerce and website service providers
  • Customer support providers
  • Analytics and advertising providers
  • Fraud prevention and security providers
  • Professional advisors and service providers

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.

7. Shopify

Our online store is powered by Shopify. Shopify may collect and process personal information in connection with your use of our website and purchases.

Shopify’s handling of personal information is governed by its own privacy policies and terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with our legal and accounting obligations.

When personal information is no longer required, we may securely delete or anonymize it.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is collected and used
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable law

To make a privacy request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

11. Marketing Communications

If you subscribe to receive marketing communications from us, we may send you emails about products, promotions, offers, or other updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

Even if you opt out of marketing communications, we may still send you essential transactional messages, such as order confirmations, shipping updates, and customer service communications.

12. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

14. International Data Transfers

Because we work with service providers and partners that may operate in different countries, your personal information may be processed or stored outside the country where you live.

Where required by applicable law, we take appropriate steps to help protect personal information transferred internationally.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise a privacy right, please contact us:

MUMIRA LLC
3140 W. Main Street
Riverton, Wyoming, 82501
United States

Email: support@mumira.store

Monday – Friday | 09:00 – 17:00 (ET)
Saturday – Sunday | 11:00 – 16:00 (ET)

We aim to respond to privacy-related requests within a reasonable timeframe.